Cloud & On-Premises Infrastructure

AWS operations, on-prem datacenter support, monitoring and observability, performance tuning, high-availability system support, and DR/HA failover testing.

  • AWS cloud operations and migration support
  • On-premises datacenter infrastructure management
  • Monitoring & observability (Grafana, Datadog, Splunk)
  • Performance tuning and capacity planning
  • High-availability architecture support
  • Disaster Recovery and HA failover testing
AWS Grafana Datadog Splunk DR/HA

Platform Operations & Incident Management

Production monitoring, L2/L3 incident response and escalation, root cause analysis, SLA-driven resolution, and cross-team coordination.

  • 24/7 production monitoring and alerting
  • L2/L3 incident response and escalation
  • Root cause analysis (RCA) and post-incident review
  • SLA-driven resolution and reporting
  • Cross-team coordination during critical incidents
  • Runbook development and maintenance
Incident Response RCA SLA Management

DevOps & Automation

CI/CD pipeline support, deployment automation, infrastructure scripting, and operational workflow automation to reduce manual toil and accelerate delivery.

  • CI/CD pipeline design and support
  • Deployment automation and release management
  • Infrastructure scripting (Python, PowerShell)
  • Operational workflow automation
  • Toil reduction and process optimization
CI/CD Python PowerShell Automation

Enterprise Systems

Linux administration, Kafka and Kubernetes operational support, log analysis, runbook development, and containerized workload management.

  • Linux server administration and hardening
  • Apache Kafka cluster operations
  • Kubernetes container orchestration
  • Docker containerization and management
  • Log analysis and centralized logging
  • Runbook development and knowledge transfer
Linux Kafka Kubernetes Docker